V-Unite

CASE STUDY

Client: Hospital Group

Category:

Date:

A large hospital group aimed to better educate patients about their conditions, treatment options, and post-operative care in a way that would reduce administrative burdens and enhance patient satisfaction.

PROJECT BRIEF

Objectives

  • Provide concise, interactive, and informative educational material.
  • Ensure easy navigation for all patient demographics, including older adults.
  • Reduce the fear and confusion patients often experience regarding treatment options.
  • Streamline doctor-patient communications, including prescriptions and follow-up care.
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V-UNITE SOLUTION

V-Unite developed an interactive patient onboarding platform that:

  • Reduced administrative time by pre-educating patients before their appointments.
  • Utilized quizzes, surveys, and polls to gather patient insights and track engagement.
  • Allowed seamless post-appointment communication with higher retention rates.

RESULT

Results

  • 23% reduction in administrative tasks, improving overall efficiency.
  • Increased patient retention and engagement throughout the healthcare journey.
  • Valuable patient insights were collected to improve care delivery.