Onboard Customers
Quickly and Efficiently
By reducing the churn rate and increasing customer satisfaction,
customer onboarding lowers acquisition costs and boosts revenue
at the same time, leading to positive business growth.
“Onboarding is referred to as the actions your company takes after a customer signs up to use your product or service.  These actions are critical to ensure customer success, as they will set the tone for your client-brand relationship moving forward.  A successful onboarding experience is the difference between a loyal lifetime buyer or pushing them directly into the hands of your competitor”.

The Fact

The cost of acquiring a new customer can cost 5-25 x than retaining an existing one.

Personalize the onboarding experience for your customers

Understanding your client’s existing setup, their goals, and vision will help you structure your onboarding lessons in a format that they will find insightful.

Customize your onboarding experience

Customize and deliver immersive experiences for customers that represent your corporate culture by creating a digital representation of your headquarters, facilities and people. 

Reduce Customer Churn Rate

As new customers navigate your product, provide an engaging, interactive, and actively supported experience for them.  The right first impression will not only convince your customers to stay with you, but will also boost your customer retention.

Increase Customer Satisfaction

Customer onboarding invites your customers to discover how to get the most out of your product. When customers understand the value of your product through onboarding, they are 8 x more likely to refer your product to their peers.

Increased Efficiency For Support Systems

Studies show that 63 percent of customers who choose a vendor consider the onboarding process to be critical!  They value the support they’ll receive immediately after purchase.  V-Unite enables you to track, measure and automate the customer onboarding process to provide invaluable feedback.

Educate Your Customers About Your Team Structure

As part of the customer onboarding process, it is also important to introduce your customer to the various departments they shall be engaging with and clearly note the roles each of these departments will be handling.  Use interactive team boards and easy to use tools to ensure communication is clear and concise.
Take full advantage of the flexibility of ​hosting events online and innovate your blueprint to engagement success.
Virtual Product Launch
Marketing and Sales Events
Online Training
Expos and Trade Shows
Corporate Communications
Virtual Meetings
Live and Hybrid Events
Thought Leadership Webinars

Contact Us

​Are you ready to energize virtual and hybrid events with V-Unite?
Get in touch and let's get you started!
Bring your event into a world full of virtual possibilities.
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